Privacy Policy for InterState

Last updated: 5 May 2026

This Privacy Policy explains how Ravine DSP Limited, also referred to as “Ravine DSP,” “we,” “us,” or “our,” handles information in connection with InterState, InterState Bridge, plugin scanning utilities, background helper applications, installers, websites, licensing services, support, and related documentation.

Who We Are

Ravine DSP Limited is the developer and publisher of InterState.

For privacy questions or requests, contact: admin@ravinedsp.com

Information the Software Stores Locally

InterState may store information locally on your computer so that it can operate correctly, remember your preferences, manage plugin scanning, and maintain licensing and runtime state.

This local data may include software settings and preferences, license or activation-related state, plugin scan requests and results, scan logs, blocked plugin lists, scanner status files, plugin names and identifiers, plugin paths, plugin format information, plugin compatibility status, macro mapping defaults, user mappings, plugin mapping preferences, factory asset references, runtime metadata, temporary files, lock files, shared memory state, and other inter-process communication artifacts used by companion features.

Typical Local Storage Locations:

  • macOS: ~/Library/Application Support/InterState/

  • Windows: %APPDATA%\InterState\

  • Machine-wide installer assets on macOS: /Library/Application Support/InterState/

  • Machine-wide installer assets on Windows: %ProgramData%\InterState\

Local runtime data is normally stored on your computer and is not automatically uploaded by InterState unless a feature, licensing service, support action, crash-reporting flow, update mechanism, or another service specifically does so.

Plugin Scanning and Third-Party Plugins

InterState can scan and host third-party audio plugins installed on your computer.

During plugin scanning, the software may inspect plugin files, plugin metadata, plugin names, plugin identifiers, plugin formats, plugin paths, plugin capabilities, plugin parameters, validation results, and crash or failure status. This information is used to build and maintain your local plugin list and to improve stability by avoiding known-bad or failed plugins.

Third-party plugins may have their own copy-protection systems, activation systems, network behavior, telemetry, file access, or privacy practices. Ravine DSP Limited does not control third-party plugins loaded into or scanned by InterState.

You are responsible for ensuring that any third-party plugins you install, scan, and load are legally licensed, compatible, stable, and safe to use.

Local Communication and Shared Memory

Certain InterState features, including InterState Bridge, use local inter-process communication to synchronize control data, MIDI or control messages, and plugin-instance state between plugin instances running on the same computer.

These mechanisms may include OSC or UDP over localhost or local network interfaces, memory-mapped files, named shared memory objects, temporary files, lock files, and operating-system process and file APIs.

This local communication is intended to remain on your computer or local host environment. It is not designed to transmit your personal audio data over the internet. Your operating system, firewall, DAW, or security software may display prompts or restrict this communication.

Activation and License Validation

The software may use third-party licensing infrastructure, including Moonbase, to activate, validate, deactivate, verify, and manage your license, trial, subscription, or other entitlement.

Activation and license validation may involve internet communication and may process information such as:

  • License keys and activation tokens

  • Entitlement and product identifiers

  • Product version, activation status, trial status, and subscription status

  • Validation results and error states

  • Device or machine identifiers

  • Operating system and platform information

  • IP address and network metadata visible to the licensing service

  • Timestamps and validation logs/diagnostic responses

This information is used to provide licensing, prevent unauthorized use, manage activations, provide trials or subscriptions, troubleshoot activation issues, and protect the software. Moonbase and any other licensing providers may process information according to their own terms and privacy practices.

Website, Purchases, and Payments

If you purchase InterState, create an account, join a beta, download an installer, contact support, subscribe to updates, or use a Ravine DSP website, we may process information you provide or that is generated by those interactions.

Information We Process May Include:

  • Account & Contact Details: Your name, email address, company name, contact details, and account identifiers.

  • Transaction History: Purchase records, invoice information, license entitlement information, and refund or support history.

  • Interaction Logs: Download records, beta participation details, messages, attachments, logs, crash reports, screenshots, and diagnostics you send to support.

  • Website Usage: Website usage information, cookie data, analytics data, device or browser information, and IP address, depending on the website configuration.

Payment Processing

Payments may be processed by third-party payment providers, merchant-of-record services, app stores, or ecommerce platforms. We do not receive or store your full payment card details when payments are handled by third-party processors.

Support, Diagnostics, and Crash Information

If you contact us for support, we may ask you to provide information needed to diagnose the issue.

This may include your operating system, DAW, plugin format, InterState version, hardware or audio configuration, license or activation status, plugin scan logs, plugin names, plugin paths, blocked plugin lists, scanner results, crash logs, DAW logs, screenshots, screen recordings, reproduction steps, and project or session details you choose to share.

Please do not send confidential projects, private audio files, personal data, or third-party proprietary materials unless they are necessary for support and you are authorized to share them.

Audio and Project Content

InterState processes audio and plugin-chain data locally inside your DAW or plugin host environment.

  • No Automated Collection: We do not intentionally collect or upload your audio recordings, DAW projects, presets, plugin chains, MIDI performances, or creative work through the core plugin processing path.

  • User-Initiated Support: If you choose to send audio files, project files, presets, screenshots, logs, or videos to us for support, we will use them exclusively for support, troubleshooting, quality assurance, and related communication.

How We Use Information

We may use information for the following purposes:

  • Providing, operating, maintaining, and improving the software.

  • Activating, validating, and managing licenses, trials, subscriptions, and entitlements.

  • Processing purchases, refunds, invoices, support requests, and customer communications.

  • Troubleshooting crashes, scanner failures, compatibility problems, and activation issues.

  • Preventing fraud, piracy, license abuse, misuse, and security incidents.

  • Communicating product updates, release information, service notices, and support responses.

  • Complying with legal, tax, accounting, regulatory, and contractual obligations.

Depending on the context and applicable law, we may rely on contract necessity, legitimate interests, legal obligations, or consent as the legal basis for processing.

Sharing Information

We may share information with third parties where needed to provide the software and related services. This may include:

  • Licensing providers such as Moonbase.

  • Payment processors, ecommerce platforms, merchant-of-record providers, and app stores.

  • Hosting providers, email providers, support providers, and infrastructure/download-delivery providers.

  • Analytics and crash-reporting providers.

  • Professional advisers, accountants, auditors, insurers, and legal advisers.

  • Authorities or other parties where required by law or legal process.

We do not sell your personal information as a standalone business.

Retention

We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including licensing, support, accounting, legal compliance, fraud prevention, dispute resolution, and business records.

Local data stored by the software may remain on your computer until you delete it, uninstall the software, clear application data, or reset relevant settings.

Security

We use reasonable technical and organizational measures to protect information. However, no software, network, storage system, or internet transmission is completely secure.

You are responsible for maintaining the security of your computer, operating system, DAW environment, third-party plugins, account credentials, license keys, and backups.

International Transfers

Ravine DSP Limited is based in Hong Kong. Third-party service providers, licensing systems, payment processors, hosting services, and support systems may process information in other countries.

Where required by applicable law, we will rely on appropriate safeguards or legal mechanisms for international data transfers.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Request access to personal information we hold about you.

  • Request correction or deletion of personal information.

  • Object to or restrict certain processing.

  • Request portability of certain information.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with a data protection authority.

You may also delete local InterState application data from your computer, or disable/restrict network access (understanding that this may affect activation, license validation, updates, support, or other online features). You can also choose to avoid sending optional diagnostic, project, audio, or support materials.

To exercise privacy rights, contact us using the contact details listed in this policy. Where required by applicable law, we may ask for reasonable information to confirm your identity before fulfilling a rights request.

Children

The software is intended for music production and audio engineering use. It is not directed to children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this document. Material changes may be communicated through the software, website, release notes, email, or other appropriate channels.

Contact

For privacy questions or requests, contact:

Ravine DSP Limited Email: admin@ravinedsp.com