Technical and workflow help.
For installation, compatibility, hosted plugins, controllers, routing, or unexpected behaviour.
Email info@ravinedsp.comContact Ravine DSP
Direct contact.
No ticket maze.
Ravine DSP is a one-person company. Your message goes directly to Craig Lopez—choose the route that matches what you need.
Purchases and activation.
For Moonbase accounts, orders, licence activation, purchase-email issues, or general enquiries.
Email admin@ravinedsp.comFor faster diagnosis
Make the issue reproducible.
Technical reports are easier to resolve when the relevant system details arrive with the first message.
01DAW and version
02Operating system and version
03Inter::State or Inter::State[Bridge]
04AU or VST3 format
05Controller or hosted plugins involved
06Steps, screenshot, or short video
You may already have the answer.
Start with the detailed support page, full manual, or your Moonbase account for downloads and licence management.
Your message reaches the person building the product.
No outsourced support desk and no need to translate the problem through several layers.
