Privacy Policy for Inter::State

1. Who We Are

Ravine DSP Limited is the developer and publisher of Inter::State.

Contact: admin@ravinedsp.com

2. Information the Software Stores Locally

The Software may store information locally on your computer so that it can operate correctly, remember your preferences, manage plugin scanning, and maintain licensing/runtime state.

This local data may include:

• Software settings and preferences.
• Licence or activation-related state.
• Plugin scan requests, scan results, scan logs, blocked plugin lists, and scanner status files.
• Plugin names, plugin identifiers, plugin paths, plugin format information, and plugin compatibility status.
• Macro mapping defaults, user mappings, plugin mapping preferences, and related configuration.
• Factory asset references and runtime metadata.
• Temporary files, lock files, shared memory state, and inter-process communication artefacts used by companion features.

Typical local storage locations include:

• macOS: ~/Library/Application Support/InterState/
• Windows: %APPDATA%\InterState\
• Machine-wide installer assets on macOS: /Library/Application Support/InterState/
• Machine-wide installer assets on Windows: %ProgramData%\InterState\

Local runtime data is normally stored on your computer and is not automatically uploaded by Inter::State unless a feature, licensing service, support action, crash-reporting flow, update mechanism, or other service specifically does so.

3. Plugin Scanning and Third-Party Plugins

Inter::State can scan and host third-party audio plugins installed on your computer.

During plugin scanning, the Software may inspect plugin files, plugin metadata, plugin names, plugin identifiers, plugin formats, plugin paths, plugin capabilities, plugin parameters, validation results, and crash/failure status. This information is used to build and maintain your local plugin list and to improve stability by avoiding known-bad or failed plugins.

Third-party plugins may have their own copy-protection systems, activation systems, network behaviour, telemetry, file access, or privacy practices. Ravine DSP Limited does not control third-party plugins loaded into or scanned by Inter::State.

You are responsible for ensuring that the third-party plugins you install, scan, and load are legally licensed, compatible, stable, and safe to use.

4. Local Communication and Shared Memory

Certain Inter::State features, including Inter::State[Bridge], use local inter-process communication to synchronise control data, MIDI/control messages, and plugin-instance state between plugin instances running on the same computer.

These mechanisms may include:

• OSC/UDP over localhost or local network interfaces.
• Memory-mapped files.
• Named shared memory objects.
• Temporary files.
• Lock files.
• Operating-system process and file APIs.

This local communication is intended to remain on your computer or local host environment. It is not designed to transmit your personal audio data over the internet.

Your operating system, firewall, DAW, or security software may display prompts or restrict this communication.

5. Activation and Licence Validation

The Software may use third-party licensing infrastructure, including Moonbase, to activate, validate, deactivate, verify, and manage your licence, trial, subscription, or other entitlement.

Activation and licence validation may involve internet communication and may process information such as:

• Licence keys, activation tokens, or entitlement identifiers.
• Product identifiers and product version.
• Activation status, trial status, subscription status, or validation result.
• Device, installation, or machine identifiers.
• Operating system and platform information.
• IP address and network metadata visible to the licensing service.
• Timestamps, validation logs, diagnostic responses, and error states.

This information is used to provide licensing, prevent unauthorised use, manage activations, provide trials or subscriptions, troubleshoot activation issues, and protect the Software.

Moonbase and any other licensing providers may process information according to their own terms and privacy practices.

6. Website, Purchases, and Payments

If you purchase Inter::State, create an account, join a beta, download an installer, contact support, subscribe to updates, or use a Ravine DSP website, we may process information you provide or that is generated by those interactions.

This may include:

• Name, email address, company name, and contact details.
• Purchase records, invoice information, licence entitlement information, and refund/support history.
• Account identifiers, download records, and beta participation details.
• Messages, attachments, logs, crash reports, screenshots, diagnostics, or other information you send to support.
• Website usage information, cookie data, analytics data, device/browser information, and IP address, depending on the website configuration.

Payments may be processed by third-party payment providers, merchant-of-record services, app stores, or ecommerce platforms. We do not need to receive or store your full payment card details when those payments are handled by third-party payment processors.

7. Support, Diagnostics, and Crash Information

If you contact us for support, we may ask you to provide information needed to diagnose the issue.

This may include:

• Your operating system, DAW, plugin format, Inter::State version, and hardware/audio configuration.
• Licence or activation status.
• Plugin scan logs, plugin names, plugin paths, blocked plugin lists, or scanner results.
• Crash logs, DAW logs, screenshots, screen recordings, or reproduction steps.
• Project/session details you choose to share.

Please do not send confidential projects, private audio files, personal data, or third-party proprietary materials unless they are necessary for support and you are authorised to share them.

8. Audio and Project Content

Inter::State processes audio and plugin-chain data locally inside your DAW or plugin host environment.

We do not intentionally collect or upload your audio recordings, DAW projects, presets, plugin chains, MIDI performances, or creative work through the core plugin processing path.

If you choose to send audio files, project files, presets, screenshots, logs, or videos to us for support, we will use them for support, troubleshooting, quality assurance, and related communication.

9. How We Use Information and Legal Bases

We may use information for the following purposes:

• Providing, operating, maintaining, and improving the Software.
• Activating, validating, and managing licences, trials, subscriptions, and entitlements.
• Processing purchases, refunds, invoices, support requests, and customer communications.
• Troubleshooting crashes, scanner failures, compatibility problems, and activation issues.
• Preventing fraud, piracy, licence abuse, misuse, and security incidents.
• Communicating product updates, release information, service notices, and support responses.
• Complying with legal, tax, accounting, regulatory, and contractual obligations.

Depending on the context and applicable law, we rely on one or more of the following legal bases:

• Contract necessity: where processing is necessary to provide the Software or related services requested by you (for example, activation, licensing, download delivery, account/purchase fulfilment, and support operations tied to your subscription or purchase).
• Legitimate interests: where processing is reasonably necessary for product security, fraud prevention, software stability, service reliability, business operations, and customer support, and where those interests are not overridden by your rights.
• Legal obligations: where processing is required by applicable law, regulation, accounting/tax rules, lawful requests, or compliance obligations.
• Consent: where required by law or where we choose to rely on consent (for example, certain optional marketing communications or optional analytics/cookie technologies). Where consent is the legal basis, you may withdraw it at any time.

10. Sharing Information

We may share information with third parties where needed to provide the Software and related services.

This may include:

• Licensing providers, including Moonbase.
• Payment processors, ecommerce platforms, merchant-of-record providers, or app stores.
• Hosting, email, support, analytics, crash reporting, download delivery, and infrastructure providers.
• Professional advisers, accountants, auditors, insurers, or legal advisers.
• Authorities or other parties where required by law, legal process, or to protect rights, safety, security, and the integrity of the Software.

We do not sell your personal information as a standalone business.

11. Retention

We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including licensing, support, accounting, legal compliance, fraud prevention, dispute resolution, and business records.

Local data stored by the Software may remain on your computer until you delete it, uninstall the Software, clear application data, or reset relevant settings.

12. Security

We use reasonable technical and organisational measures to protect information. However, no software, network, storage system, or internet transmission is completely secure.

You are responsible for maintaining the security of your computer, operating system, DAW environment, third-party plugins, account credentials, licence keys, and backups.

13. International Transfers

Ravine DSP Limited is based in Hong Kong. Third-party service providers, licensing systems, payment processors, hosting services, and support systems may process information in other countries.

Where required by applicable law, we will rely on appropriate safeguards or legal mechanisms for international data transfers.

14. Your Rights and Choices

Depending on your location, you may have rights to:

• Request access to personal information we hold about you.
• Request correction or deletion of personal information.
• Object to or restrict certain processing.
• Request portability of certain information.
• Withdraw consent where processing is based on consent.
• Complain to a data protection authority.

You may also:

• Delete local Inter::State application data from your computer.
• Disable or restrict network access, understanding that this may affect activation, licence validation, updates, support, or other online features.
• Avoid sending optional diagnostic, project, audio, or support materials unless needed.

To exercise privacy rights, contact us using the contact details listed in this policy.

Where required by applicable law, we will verify your request and may ask for reasonable information to confirm your identity before fulfilling rights requests.

15. Children

The Software is intended for music production and audio engineering use. It is not directed to children, and we do not knowingly collect personal information from children.

16. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Last updated date above.

Material changes may be communicated through the Software, website, release notes, email, or other appropriate channels.

17. Contact

For privacy questions or requests, contact:

Ravine DSP Limited
Email: admin@ravinedsp.com